Lisa Shepherd

01406849100

Hello and welcome to my page!

I joined The Holiday Village in 2023 after deciding to change my working lifestyle to suit my family. However, I’ve been working in the travel industry since 2010 and there’s still nothing more I enjoy than being able to find people their dream holidays. I can still remember my first booking which was to Disneyland Paris! Having worked my way up to management roles during those years, I have an unparalleled level of expertise and customer service experience. When you book with me, you’re booking with someone who is knowledgeable, trustworthy and genuinely cares about your holiday. 

Being an independent travel agent gives me lots of flexibility, I can work around the times that best suit you and even do home visits so we can go through everything together in person. Using an independent travel agent also means you have someone who takes care of your holiday as if it were their own. Say goodbye to waiting on hold, chat bots and generic packages. 

I have been fortunate enough to travel to some amazing destinations and do some wonderful things including climbing the Great Wall of China, riding the fastest rollercoaster in Abu Dhabi, milking goats in Gozo, going to the top of the Empire State Building, visiting Santa in Lapland and even getting married in Dominican Republic! These first-hand experiences give me the ability to make personal recommendations that you can trust are tried and tested. Whether you’re looking for a luxurious cruise, a getaway for the whole family or a special occasion escape, I’m here to fulfill all of your travel needs. 

Any holiday you book with me is backed by The Holiday Village – part of the Travel Village Group — an award-winning 4th generation family-run business trading since 1959. When you book with me, you’re in safe hands. As a proud member of The Holiday Village, which is a member of ABTA, you’ll enjoy the peace of mind that comes with ABTA’s trusted support and adherence to its Code of Conduct.

Additionally, I can arrange holiday packages with flights that are protected under the ATOL scheme, ensuring your financial security and giving you one less thing to worry about as you plan your getaway.

If you like the idea of having your own personal travel agent, give me a call and I’ll take care of the rest…All you have to worry about is what to pack!

Lisa

Testimonials

Great service and fantastic deals on places I’d never thought I’d visit. Can’t recommend her enough.

Olly

I contacted Lisa, to see if she had any deals on for the European Christmas markets. She came back with a few offers for me, including Austria, Prague & Vienna. All of them looked perfect, and the hotels really matched what we were looking for. Lisa really listened to our needs, and took away the stress of me having to look myself. We will use her again for our next holiday.

Beverley

We have booked our 2023 holiday with Lisa and she was so helpful answering all our questions to the smallest details, taking in to account our families individual needs. Lisa replies back to messages and emails so quickly with the information asked, she’s a very trustworthy and honest person and we can’t thank her enough. She understands your financial budget and will help give you the best options to suit it. We would 100% recommend Lisa and wouldn’t use anyone else to book our holidays. She’s a star! Thanks Lisa x

Jemma