Travel isn’t just a passion for me – it’s a way of life. With an ever-growing bucket list, I love nothing more than ticking off destinations one by one and helping my clients do the same. I love exploring the world with my family and our most recent adventure took us to the Maldives, a destination so breathtaking that words barely do it justice.

My love for travel runs deep, and I’ve been fortunate to experience some of the world’s most incredible places firsthand. Living and working in Kenya for several years gave me an in-depth appreciation for African safaris, and my frequent visits to South Africa only deepened that passion. Safari and beach holidays are among my absolute favourites – many people don’t realise you can combine the two for the ultimate getaway! And when it comes to safaris, finding an expert can be rare but you’ve found one right here.

I believe that exceptional travel planning starts with expert knowledge. That’s why I’m always expanding my expertise on destinations, hotels, and experiences to ensure my clients receive the most up-to-date and tailored recommendations. It also means I have an extensive list of holidays I can book, from city breaks or family getaways to cruises and river cruises (I am a CLIA Master, so I know my stuff).  My journey in the travel industry began by booking holidays for friends and family, and when I took the leap to become a full-time travel agent, it was the best decision I ever made! There’s nothing more rewarding than hearing about the incredible memories my clients create, knowing I played a part in making their dream trips a reality.

With a background in hospitality, management, and customer service (having even run my own training business) I understand how important it is to provide a seamless, personalised experience. My clients aren’t just bookings; I take the time to truly get to know you, ensuring your holiday exceeds all expectations. Open communication is key, and I pride myself on being easily accessible, whether you need advice, reassurance, or inspiration. Many of my clients come through word-of-mouth recommendations, and I’m honoured to be trusted with their adventures. 

Every holiday you book with me is backed by The Holiday Village, part of the Travel Village Group, a family-run business established in 1959. Our business follows ABTA’s code of conduct, ensuring that we deliver nothing short of high-quality and reliable travel experiences. I can also create and offer you flight-inclusive holiday packages that are covered by ATOL scheme, so you can have financial peace of mind.

Testimonials

Heather is truly a professional Travel agent we have with her several time now and always find her amazingly well briefed and knowledgeable. Nothing is two much trouble for her. We have no hesitation in highly recommending Heather for your next break or holiday.

Jack

Thank you Heather for organising the River Cruise with my Mum. You were very helpful when booking and advised which cabin etc would be good, we hadn't been on a river cruise before so your advice was really helpful and worked out perfectly. I really loved the personal touch you gave the 'enjoy your holiday ' card and sweets were a lovely gesture and the follow up email when we arrived home. The cruise itself was fantastic, the ship was quite luxurious, the food was fabulous and the crew were amazing. The trip to visit the Tulips at Keukenhof was just amazing, so colourful, the visit was on my Mums bucket list and it didn't disappoint! Thank you so much Heather for all your help

Jill

Heather was great, as my trip was a bit of a last minute vacation. She catered for my needs with the criteria that I gave her. I would definitely use Heather again. I’m a great believer in customer service and when you’re booking a holiday it needs to be right and personal to you which you can’t get booking online, always good for someone professional in the industry to have your back.

Theresa

Just returned from the most amazing trip to Finland. So we'll organised and just a fantastic time. Heather is great, checked in before and after trip and there to answer all my questions. I would highly recommend booking your holiday with Heather.

Sue

Heather was absolutely amazing in helping us book our holiday to Egypt! She was professional, knowledgeable, and made the whole process so easy and enjoyable. Her attention to detail and expertise really shone through, and she made it fun and stress-free. Thanks to Heather, we’re all set for an incredible trip, and now the countdown begins! Highly recommend her for anyone looking to plan their next holiday.

Yvette