Accessibility

Last updated: 22 January 2026

The Holiday Village is committed to making our website as accessible and easy to use as possible for all visitors. We aim to ensure everyone can access information about our holidays and services, regardless of ability or technology.

Our commitment

We aim to improve accessibility across our website by:

  • Using clear, straightforward language
  • Maintaining consistent layouts and navigation
  • Ensuring content works across a range of devices and screen sizes
  • Reviewing content regularly to improve usability

Accessibility is an ongoing process. While we strive to make our website inclusive, we recognise that some areas may not yet fully meet every user’s needs.

Third-party content and limitations

Some features of our website rely on third-party booking systems, platforms, or content provided by travel partners. While we work with reputable suppliers, we cannot guarantee that all third-party content meets accessibility standards.

We do not currently carry out formal accessibility audits, but we review feedback and make reasonable improvements where possible.

Need help using our website?

If you experience any difficulty accessing any part of our website, or if you require information in an alternative format, please contact us and we will do our best to help.

We aim to respond to accessibility-related enquiries as quickly as possible.

Feedback

We welcome feedback on the accessibility and usability of our website. Your comments help us improve the experience for all users.

Scope of this statement

This Accessibility Statement applies to the website: https://www.theholidayvillage.co.uk

Compliance position

The Holiday Village is a private commercial business and is not subject to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. However, we recognise our responsibilities under the Equality Act 2010 and are committed to making reasonable adjustments where required.